Returns

RETURNS POLICY

Returns must be lodged within 30 days of purchase date.

Return shipping costs, customs charges, taxes and duties for international & domestic orders are not covered.

Your purchase can be returned for a credit voucher or refund for all full prices items that are unworn and in original condition.

Please note: Due to hygienic reasons, earrings cannot be returned. 

Returns aren’t allowed for ‘change of mind’ on purchases of sale items, unless you require an alternative ring size, in which case a credit voucher will be issued.  Returns are allowed for full priced items purchased during a storewide discount.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return request is accepted, we will inform you of the return address and we will refund you after we receive your return if we check that the product does not affect secondary sales. Items sent back to us without a return request will not be accepted.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us .